Terms & Conditions
What's Covered in These Terms
- Agreement to Terms
- Product Information
- Ordering and Payment
- Shipping and Delivery
- Returns and Refunds
- Product Use and Safety
- Website Use Rules
- Copyrights and Trademarks
- Health Claims and Disclaimers
- Limitation of Liability
- User Reviews and Content
- Privacy and Data
- Dispute Resolution
- Changes to Terms
- Contact Information
Agreement to Terms
Accepting These Terms
When you use our website or buy our products, you agree to follow these terms and conditions. If you don't agree with any part of these terms, please don't use our website or buy our products.
Who Can Use Our Services
You must be at least 18 years old to:
- Buy products from Baker's Organics
- Create an account on our website
- Submit reviews or other content
- Subscribe to our newsletter
Changes to These Terms
We may update these terms from time to time. When we make changes, we will:
- Post the new terms on our website
- Send you an email if you have an account
- Give you time to review the changes
Continued use of our website after changes means you accept the new terms.
Important
These terms create a legal agreement between you and Baker's Organics. Please read them carefully and keep a copy for your records.
Product Information
Product Descriptions
We try to make sure all product information on our website is accurate, including:
- Ingredient lists and amounts
- Product benefits and uses
- Pricing and availability
- Images and descriptions
However, we cannot guarantee that all information is 100% accurate. If you notice any mistakes, please let us know.
Product Availability
Products shown on our website may not always be in stock. We will:
- Update availability as quickly as possible
- Contact you if an ordered item is out of stock
- Offer alternatives or full refunds for unavailable items
Pricing
All prices on our website are in US dollars and include any applicable taxes. Prices may change without notice, but you will always pay the price shown when you place your order.
FDA Disclaimer
Our products have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any new supplement.
Ordering and Payment
Placing Orders
When you place an order, you agree to:
- Provide accurate contact and billing information
- Pay for all items in your order
- Use your own credit card or payment method
- Receive order confirmations and updates
Order Confirmation
After you place an order, we will:
- Send you an email confirmation
- Verify your payment information
- Check product availability
- Process your order for shipping
Payment Methods
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express)
- PayPal and other secure payment services
- Bank transfers (for certain orders)
Payment Security
All payments are processed through secure, encrypted connections. We do not store your complete credit card information on our servers.
Order Cancellation
You can cancel your order:
- Within 2 hours of placing the order
- Before we start processing it for shipping
- By contacting our customer service team
Order Processing Time
Most orders are processed within 1-2 business days. During busy periods, processing may take longer. We will keep you updated throughout the process.
Shipping and Delivery
Shipping Areas
We currently ship to:
- All 50 US states
- Washington DC
- US territories (with additional shipping time)
International shipping is not available at this time.
Shipping Times
Standard shipping times are:
- 5-7 business days for most US locations
- 7-10 business days for remote areas
- Excludes weekends and holidays
Free Shipping
We offer free standard shipping on:
- All orders within the United States
- First-time customer orders
- Orders during special promotions
Delivery Requirements
For successful delivery:
- Provide a complete and accurate shipping address
- Be available to receive packages (or arrange for someone else to)
- Check tracking information for delivery updates
Delivery Problems
If your package is:
- Lost: We will investigate and send a replacement
- Damaged: Contact us for a replacement or refund
- Stolen: We will work with you to resolve the issue
- Undelivered: We will reship or refund your order
Package Tracking
You will receive tracking information via email once your order ships. Use this to monitor your package's progress and estimated delivery date.
Returns and Refunds
60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee on all products. If you're not satisfied, you can return your purchase for a full refund.
Return Conditions
To qualify for a return:
- Contact us within 60 days of purchase
- Return products in original packaging when possible
- Include your order number or receipt
- Explain why you're returning the product
Return Process
To return a product:
- Contact our customer service team
- Get a return authorization number
- Package the items securely
- Ship to the address we provide
Refund Timeline
After we receive your return:
- We will process it within 5 business days
- Refunds go back to your original payment method
- Credit card refunds may take 3-7 business days to appear
- You will receive an email confirmation
Return Shipping
For returns due to:
- Our error: We pay return shipping costs
- Product defects: We pay return shipping costs
- Change of mind: Customer pays return shipping
- Not satisfied: We pay return shipping costs
Easy Returns
We want returns to be simple and stress-free. Our customer service team will guide you through the process and answer any questions.
Product Use and Safety
Proper Use
When using Baker's Organics products:
- Follow all directions on the product label
- Don't exceed the recommended dosage
- Read all ingredients before use
- Store products as directed
Health Considerations
Before using our products:
- Consult with your doctor if you have health conditions
- Check for allergies to any ingredients
- Tell your doctor about all supplements you take
- Stop use if you experience adverse reactions
Age Restrictions
Baker's Organics products are intended for:
- Adults 18 years and older
- People without serious health conditions (unless approved by a doctor)
- Individuals not pregnant or nursing (unless approved by a doctor)
Drug Interactions
Our products may interact with:
- Prescription medications
- Other dietary supplements
- Herbal remedies
- Over-the-counter drugs
Always check with your healthcare provider before combining supplements with medications.
Important Safety Warning
Stop using any product immediately if you experience negative side effects. Contact your doctor if symptoms persist. Keep all products away from children.
Website Use Rules
Acceptable Use
When using our website, you agree not to:
- Use the site for illegal activities
- Attempt to hack or damage the website
- Upload viruses or malicious code
- Spam or harass other users
- Copy content without permission
Account Security
If you create an account:
- Keep your password secure and private
- Don't share your account with others
- Report any unauthorized use immediately
- Update your information when it changes
Website Availability
We try to keep our website running smoothly, but:
- The site may be unavailable during maintenance
- Technical problems may cause temporary outages
- We are not responsible for lost access due to your internet connection
Third-Party Links
Our website may include links to other sites. We are not responsible for:
- The content of linked websites
- Privacy practices of other sites
- Products or services offered elsewhere
Copyrights and Trademarks
Our Content
Baker's Organics owns all content on this website, including:
- Text, images, and videos
- Product descriptions and information
- Website design and layout
- Company logos and trademarks
Using Our Content
You may:
- View and print pages for personal use
- Share links to our website
- Quote small portions with proper credit
You may not:
- Copy large portions of our content
- Use our images without permission
- Republish our content on other websites
- Use our trademarks in your business
Reporting Copyright Issues
If you believe someone is using your copyrighted content on our website, please contact us with:
- Details about the copyrighted work
- Location of the infringing content
- Your contact information
- A statement that you own the copyright
Health Claims and Disclaimers
FDA Statement
The FDA has not evaluated statements about Baker's Organics products. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Individual Results
Results from using our products may vary because:
- Everyone's body is different
- Lifestyle factors affect outcomes
- Consistency of use matters
- Other health factors play a role
Medical Advice Disclaimer
Information on our website is for educational purposes only. It is not:
- Medical advice from a doctor
- A substitute for professional healthcare
- Treatment recommendations for specific conditions
- Guaranteed to work for everyone
Research References
When we mention scientific studies:
- We link to reputable sources when possible
- Studies may not apply directly to our products
- Research is ongoing and may change
- Individual ingredients may have been studied, not our specific formulas
Always Consult Your Doctor
Before starting any new supplement program, especially if you have health conditions, take medications, or are pregnant or nursing, consult with your healthcare provider.
Limitation of Liability
What We're Responsible For
Baker's Organics is responsible for:
- Providing products as described
- Processing orders accurately
- Honoring our money-back guarantee
- Protecting your personal information
What We're Not Responsible For
We are not responsible for:
- How you use our products
- Results that don't meet your expectations
- Interactions with other supplements or medications
- Health problems not caused by defective products
- Lost profits or business damages
Maximum Liability
If we are found responsible for damages, our liability is limited to the amount you paid for the product that caused the problem.
Time Limits
Any legal claims against Baker's Organics must be made within one year of the event that caused the problem.
Fair Resolution
We believe in treating customers fairly. If you have a problem with our products, contact us first. Most issues can be resolved quickly and to your satisfaction.
User Reviews and Content
Submitting Reviews
When you submit a product review, you agree that:
- The review is based on your honest experience
- You actually used the product
- You're not being paid for the review
- The review doesn't violate any laws
Review Guidelines
Reviews should:
- Be helpful to other customers
- Focus on the product's features and effects
- Use respectful language
- Avoid personal attacks or inappropriate content
Rights to User Content
When you submit content to our website:
- You keep ownership of your content
- You give us permission to use it on our website and marketing materials
- We can edit content for length or clarity
- We can remove content that violates our guidelines
Removing Content
We may remove user content that:
- Contains false or misleading information
- Violates someone's privacy or rights
- Includes offensive or inappropriate language
- Promotes competing products or services
Privacy and Data
Information Collection
We collect information to:
- Process your orders
- Provide customer service
- Improve our website and products
- Send you updates (with your permission)
Information Protection
We protect your information by:
- Using secure servers and encryption
- Limiting employee access to personal data
- Following industry security standards
- Regularly updating our security measures
Information Sharing
We may share your information with:
- Shipping companies (to deliver your orders)
- Payment processors (to handle transactions)
- Customer service providers (to help answer questions)
- Legal authorities (when required by law)
We never sell your personal information to other companies for marketing purposes.
Full Privacy Policy
For complete details about how we handle your information, please read our Privacy Policy.
Dispute Resolution
Resolving Problems
If you have a problem with our products or services:
- Contact our customer service team first
- Explain the issue clearly
- Give us a chance to fix the problem
- Work with us to find a fair solution
Informal Resolution
Most disputes can be resolved through:
- Direct communication with our team
- Product returns or exchanges
- Refunds when appropriate
- Account adjustments or credits
Formal Disputes
If we cannot resolve a dispute informally:
- The dispute will be handled under US law
- Legal proceedings must take place in Delaware courts
- You agree to binding arbitration for certain disputes
- Class action lawsuits are not permitted
Time Limits
Legal claims must be filed within one year of when the problem occurred.
Changes to Terms
Why We Update Terms
We may change these terms to:
- Comply with new laws or regulations
- Reflect changes in our business practices
- Add new products or services
- Improve clarity and understanding
How We Notify You
When we update these terms:
- We post the new version on our website
- We send email notifications to registered users
- We highlight major changes clearly
- We give you time to review before changes take effect
Your Options
If you don't agree with updated terms:
- Stop using our website and products
- Contact us to close your account
- Complete any pending orders under old terms
Continued use after changes means you accept the new terms.
Effective Date
These terms were last updated on January 1, 2025. Check this page regularly for updates.
Contact Information
Questions About These Terms
If you have questions about these terms and conditions, please contact us:
Email: [email protected]
Subject Line: Terms and Conditions Question
We will respond to your questions within 2 business days.
Customer Service
For order-related questions, product support, or general inquiries, contact our customer service team using the same email address with an appropriate subject line.
Legal Notices
For legal matters, copyright issues, or formal complaints, send detailed information to the contact email with "Legal Notice" in the subject line.
We're Here to Help
Baker's Organics is committed to excellent customer service. Don't hesitate to reach out if you have any questions or concerns about these terms or our products.